Privacy Policy - Uknowia

1. Introduction

Welcome to Uknowia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and role (student or educator)
Educational Content: Questions, responses, course materials, and chat histories
Preferences: Learning preferences, response styles, and personalization settings
Memory Snippets: Information you choose to save for personalized experiences

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, and interaction patterns
Device Information: Browser type, operating system, and device identifiers
Log Data: IP addresses, access times, and error logs

3. How We Use Your Information

We use your information to:

Provide and improve our educational services
Personalize your learning experience
Generate AI-powered responses and insights
Maintain and enhance platform security
Communicate important updates and information
Analyze usage patterns and improve our platform
Comply with legal obligations

4. AI and Data Processing

Uknowia uses artificial intelligence services, including OpenAI's GPT models, to provide educational assistance. When you interact with our platform:

Your questions and conversations may be processed by third-party AI services
We implement measures to protect your data during AI processing
AI-generated content is used to enhance your learning experience
We do not use your data to train third-party AI models without explicit consent

5. Data Sharing and Disclosure

We may share your information with:

Educators: Students' questions and interactions within courses they're enrolled in
Service Providers: Third-party vendors who assist in platform operations (e.g., OpenAI, Google OAuth)
Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted data transmission (HTTPS)
Secure authentication systems
Regular security assessments
Access controls and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

Access and review your personal information
Request corrections to inaccurate data
Delete your account and associated data
Opt out of certain data collection practices
Export your data in a portable format
Manage your memory snippets and preferences

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specific retention policies:

Active Chats: Retained until manually deleted
Archived Chats: Automatically deleted after 30 days
Account Data: Retained until account deletion
Course Materials: Retained for the duration of the course

9. Children's Privacy

Uknowia is designed for educational use by students of all ages. For users under 13, we comply with COPPA (Children's Online Privacy Protection Act) requirements. We recommend parental guidance and may require parental consent for certain features.

10. International Users

If you access Uknowia from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@uknowia.com